Returns and Refunds

At Shannons Shoes we want you to be completely happy with your purchase. Our online returns policy offers you either an exchange or full refund on unworn merchandise within a 30 day period. Sorry, no refunds on sale items.

We appreciate it's not always easy buying online and we understand that you may need to return or exchange items. You may return or exchange your online purchase to our physical store or post it back to our online store. We will gladly provide you with a replacement item or refund your purchase price. The costs to return the goods are incurred by the customer. We suggest the use of registered Post or Express Post for retuning items to enable tracking.

Simply return the unworn merchandise in the original box in re-saleable condition along with a copy of your receipt to receive an exchange or refund. Please make sure to include your name and contact details and reason for return. We are always here to help so if you have any questions just call us on 0754911303 or email info@shannonsshoes.com.au.

Return Address

Shannons Shoes

32 Bulcock Street

Caloundra Qld 4551

For refunds, exchanges or returns of items purchased from our physical store please return to the store.