Ellie IV - Silver Lizard Emboss
- Free Shipping in AUS on all orders over $150
- 30-Day Returns/Refund Policy
Undeniably effortless, FRANKiE4 ELLiE Silver Lizard brings a curated look to your closet. Crafted with soft leather, ELLiE’s triple layer support system hugs your feet and cradles your arches every step of the way. A win for work or play, her luxuriously laid-back style goes the extra mile.
Sole Hero™ Support Footbed – Podiatrist designed | adjustable:
HEEL, ARCH & FOREFOOT SUPPORT.
Triple Layer Support & Cushion System designed to help prevent and alleviate common foot pain symptoms.
Lightweight, supportive clouds under your feet. There Podiatrist-designed dual-density moulded sneaker soles are free of steel shanks and heavy materials.
Sole Saver Pack™**: enabling a regular, wide or narrow fit with our clever pack included in the box. Customize the fit to each foot.
“Goldilocks” heel counter - not too firm, not too flimsy.
Leather upper, footbed cover and lining with specifically placed foam lining to alleviate pressure and rubbing on the skin.
Additional laces provided for alternate styling
Orthotic Friendly | Full removable Innersole
This size Chart should be used as a guide only. Still unsure of your fit ? Please feel free to contact us for any questions you may have.
Shipping
At Shannon's Shoes our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across the country, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders are sent from our store here on the Sunshine Coast. Orders will be dispatched the same day if placed before 2pm between Monday - Friday*
- We Offer Free Regular Shipping for all orders over $150.
- Orders under $150 regular shipping is $12.95 for delivery Australia wide.
- All Express Shipping is $16.50 for Express Delivery Australia Wide.
- Once you have placed an order please email hello@shannonsshoes.com.au for any queries.
Shipping to New Zealand
- We offer a flat rate fee of $25.00
- Order by 2PM AEST Monday - Friday for same day dispatch*
*During busy sale periods and after public holidays, please allow for additional processing time of orders.
Returns & Refunds
At Shannon’s Shoes, we want you to be completely happy with your purchase. We appreciate it's not always easy buying online and we understand that you may need to return or exchange items.
Our online returns policy offers you either an exchange or full refund on unworn full priced merchandise within a 30-day period. Products with a discount up to 20% are eligible for either a refund or exchange. Products with a discount greater than 20% are final sale and are NOT ELIGIBLE to be returned for either exchange or refund.
You may return your online purchase to our physical store for an exchange/refund or post it back to our online store. Postage is non-refundable. The costs to return items to our store is incurred by the customer.
How to Return Your Shoes
- Package unworn/unused items into their original box/packaging.
- Include a copy of your original order/packing note or receipt with a note explaining the reason for the return and whether you would like a refund or an exchange for another item.
- Place in a postage satchel addressed clearly with our address and your return address on it.
- Our return address is:
Caloundra Qld 4551
Please note: Please do not affix any postage labels directly to the shoe box itself or you may incur a re-boxing fee of $5.00
We are always here to help so if you have any questions just call us on 07 5491 1303 or email hello@shannonsshoes.com.au
We reserve the right to assess the condition and age of all returned items, and this may result in items not being accepted for return, exchange, refund or repair.
For refunds, exchanges or returns of items purchased from our physical store please return to the store.
See our Frequently Asked Questions here
