- Free Shipping in AUS on all orders over $150
- 30-Day Returns/Refund Policy
- Expert knowledge & Reliable customer support
Nat’s cult-followed design has been reimagined in classic, embossed Camel Weave. Featuring intentionally placed cushioning, ample support, and luxe leather details, Nat ensures its position as your go-to pair and its status as a signature sneaker style. For a custom approach to style, this iconic pair has an elastic gusset that enables them to be worn with or without laces, or you can customise your own with our array of laces in recycled cotton, statement prints, and shimmering satins.
Saving your Soles™ with the below features:
Sole Hero™ Support Footbed – Podiatrist designed | adjustable:
HEEL, ARCH & FOREFOOT SUPPORT.
Triple Layer Support & Cushion System designed to help prevent and alleviate common foot pain symptoms.
Lightweight, supportive clouds under your feet. Our Podiatrist designed dual density moulded sneaker soles are free of steel shanks and heavy materials.
Slip resistant sole*.
Sole Saver Pack™**: enabling a regular, wide or narrow fit with our clever pack included in the box. Customise the fit to each foot.
“Goldilocks” heel counter - not too firm, not too flimsy.
Leather upper, footbed cover and lining with specifically placed rPET foam lining - made from recycled plastic bottles - to alleviate pressure and rubbing on the skin.
Elastic gusset: wear with or without laces
Laces made with recycled cotton.
This size Chart should be used as a guide only. Still unsure of your fit ? Please feel free to contact us for any questions you may have.
Shipping
At Shannon's Shoes our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across the country, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders are sent from our store here on the Sunshine Coast. Orders will be dispatched the same day if placed before 2pm between Monday - Friday*
- We Offer Free Regular Shipping for all orders over $150.
- Orders under $150 regular shipping is $10.00 for delivery Australia wide.
- All Express Shipping is $16.50 for Express Delivery Australia Wide.
- Once you have placed an order please email hello@shannonsshoes.com.au for any queries.
Shipping to New Zealand
- We offer a flat rate fee of $25.00
- Order by 2PM AEST Monday - Friday for same day dispatch*
*During busy sale periods and after public holidays, please allow for additional processing time of orders.
Returns & Refunds
At Shannon’s Shoes, we want you to be completely happy with your purchase. We appreciate it's not always easy buying online and we understand that you may need to return or exchange items.
Our online returns policy offers you either an exchange or full refund on unworn full priced merchandise within a 30-day period. Products with a discount up to 20% are eligible for either a refund or exchange. Products with a discount greater than 20% are final sale and are NOT ELIGIBLE to be returned for either exchange or refund.
You may return your online purchase to our physical store for an exchange/refund or post it back to our online store. Postage is non-refundable. The costs to return items to our store is incurred by the customer.
How to Return Your Order
- Package unworn/unused items into their original box/packaging.
- Include a copy of your original order/packing note or receipt with a note explaining the reason for the return and whether you would like a refund or an exchange for another item.
- Place in a postage satchel addressed clearly with our address and your return address on it.
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You may return your online purchase to our physical store for an exchange/refund or post it back to our online store. Postage is non-refundable. The costs to return items to our store is incurred by the customer.
- All returned items must be unworn, unwashed, and have their original tags attached. Items returned without tags, or that appear worn or washed, will not be accepted.
- Original Packaging: Items must be returned in their original packaging, including any protective coverings or boxes.
For hygiene reasons, we are unable to accept returns or exchanges for the following items:
- Earrings
- Socks
- Hair accessories
- Intimate apparel (underwear, swimwear.
Caloundra Qld 4551
Please note: Please do not affix any postage labels directly to the shoe box itself or you may incur a re-boxing fee of $5.00
We are always here to help so if you have any questions just call us on 07 5491 1303 or email hello@shannonsshoes.com.au
We reserve the right to assess the condition and age of all returned items, and this may result in items not being accepted for return, exchange, refund or repair.
For refunds, exchanges or returns of items purchased from our physical store please return to the store.
See our Frequently Asked Questions here