- Free Shipping in AUS on all orders over $150
- 30-Day Returns/Refund Policy
- Expert knowledge & Reliable customer support
FRANKIE4 Thompson Linen
High-rotation style that still has that special touch—introducing FRANKIE4 Thompson in always elegant Linen. Featuring fully adjustable upper straps, complete with a convenient hook and loop system and statement hardware. Designed for a perfect fit, Thompson is also equipped for high-rotation style with a triple-layered support and cushion system and durable rubber soles.
Saving your Soles™ with the below features:
Sole Hero™ Support Footbed – Podiatrist designed | Built-in:
HEEL, ARCH & FOREFOOT SUPPORT.
Triple Layer Support & Cushion System designed to help prevent and alleviate common foot pain symptoms.
Adjustable straps.
Leather upper, lining and footbed cover.
Durable rubber sole.
This size Chart should be used as a guide only. Still unsure of your fit ? Please feel free to contact us for any questions you may have.
Shipping
At Shannon's Shoes our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across the country, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders are sent from our store here on the Sunshine Coast. Orders will be dispatched the same day if placed before 2pm between Monday - Friday*
- We Offer Free Regular Shipping for all orders over $150.
- Orders under $150 regular shipping is $10.00 for delivery Australia wide.
- All Express Shipping is $16.50 for Express Delivery Australia Wide.
- Once you have placed an order please email hello@shannonsshoes.com.au for any queries.
Shipping to New Zealand
- We offer a flat rate fee of $25.00
- Order by 2PM AEST Monday - Friday for same day dispatch*
*During busy sale periods and after public holidays, please allow for additional processing time of orders.
Returns & Refunds
At Shannon’s Shoes, we want you to be completely happy with your purchase. We appreciate it's not always easy buying online and we understand that you may need to return or exchange items.
Our online returns policy offers you either an exchange or full refund on unworn full priced merchandise within a 30-day period. Products with a discount up to 20% are eligible for either a refund or exchange. Products with a discount greater than 20% are final sale and are NOT ELIGIBLE to be returned for either exchange or refund.
You may return your online purchase to our physical store for an exchange/refund or post it back to our online store. Postage is non-refundable. The costs to return items to our store is incurred by the customer.
How to Return Your Order
- Package unworn/unused items into their original box/packaging.
- Include a copy of your original order/packing note or receipt with a note explaining the reason for the return and whether you would like a refund or an exchange for another item.
- Place in a postage satchel addressed clearly with our address and your return address on it.
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You may return your online purchase to our physical store for an exchange/refund or post it back to our online store. Postage is non-refundable. The costs to return items to our store is incurred by the customer.
- All returned items must be unworn, unwashed, and have their original tags attached. Items returned without tags, or that appear worn or washed, will not be accepted.
- Original Packaging: Items must be returned in their original packaging, including any protective coverings or boxes.
For hygiene reasons, we are unable to accept returns or exchanges for the following items:
- Earrings
- Socks
- Hair accessories
- Intimate apparel (underwear, swimwear.
Caloundra Qld 4551
Please note: Please do not affix any postage labels directly to the shoe box itself or you may incur a re-boxing fee of $5.00
We are always here to help so if you have any questions just call us on 07 5491 1303 or email hello@shannonsshoes.com.au
We reserve the right to assess the condition and age of all returned items, and this may result in items not being accepted for return, exchange, refund or repair.
For refunds, exchanges or returns of items purchased from our physical store please return to the store.
See our Frequently Asked Questions here